Offerchoice is committed to handling personal information with care and transparency. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our websites, phone interactions, email, and on-site activities related to office repair, refurbishment, maintenance, and electrical services across Australia.
Information we collect may include identification and contact details, role or employer information, project site addresses, records of communications, photographs of site conditions, and technical documentation connected to a quoted or active job. We collect this information directly from you, from your colleagues or building managers acting on your instructions, or via service providers engaged to support delivery (for example, subcontract trades or couriers handling materials).
We use personal information to respond to enquiries, prepare quotations, schedule works, coordinate access, maintain safety records, issue invoices, and manage warranty or defect follow-ups. We may also use aggregated insights to improve service planning and resource coordination. Marketing communications are sent with appropriate permissions, and unsubscribe instructions are included in each message.
Disclosure may occur where required to deliver services you request, such as sharing site access details with technicians, advisors, or suppliers; where you ask us to liaise with building management or an owner; or where law or regulation requires us to provide information to an authority. When we engage third parties, we aim to ensure that appropriate confidentiality and data protection measures are in place.
We store records in secure systems with role-based access. Technical and organisational controls are applied to reduce the risk of loss, misuse, or unauthorised access. Retention periods vary according to operational, legal, and assurance needs. When records are *** longer required, we take reasonable steps to de-identify or securely dispose of them.
Cookies and similar technologies may be used to maintain session preferences, measure traffic patterns, and understand how visitors engage with our content. You can manage preferences via your browser settings, and our cookie banner provides a simple choice for essential versus optional categories where applicable. Some features may perform differently if optional categories are declined.
Access and correction: you may contact us to request access to personal information we hold about you, or to ask for a correction where details are incomplete or out of date. We will respond within a reasonable timeframe and may seek verification to protect your identity. If we cannot action a request based on legal or operational grounds, we will explain the reasons and outline available steps.
Overseas disclosures are limited and occur only when necessary for specialized support or cloud hosting arrangements. Where such arrangements exist, we seek safeguards that align with Australian privacy expectations. We do not sell personal information. Any optional analytics or marketing vendors engaged are assessed for privacy posture and contractual commitments.
This Policy may be updated to reflect changes in our operations, regulations, or technology. The latest version will appear on this page with an effective date. For questions or requests regarding privacy, please reach us at Offerchoice@outlook.com or by phone at + (61) 47 328-54-19. Our postal address is 22B Glenmore Road, Paddington NSW 2021, Australia.
Effective date: 01 July 2026.
